All Packages will ship the same day Monday-Friday if ordered before 3 PM PST.
Tracking numbers will be sent out through email but will not update until the package is in the shipping providers possession .
Claims or missing mail searches can not be filed on packages that have been in the mail for less then 10 business days.
Most shipping issues can be handled directly through UPS or USPS we have limited control over what the shipping provider does once it is passed off to them.
USPS: 1-800-ASK-USPS (1-800-275-8777)
UPS : 1-800-PICK-UPS® (1-800-742-5877)
USPS Claims can be filed by the recipient for lost or damaged packages @ https://www.usps.com/help/claims.htm
Depending on where you live, the time it may take for your product to reach you, may vary. Shipping times are estimated and most do make in it the final destination the allotted time.
Overnight packages should arrive next day in most areas.
UPS Packages will require an adult signature.
There are NO REFUNDS on shipping.